Responsible gambling

Gamdom is committed to providing a safe and responsible gaming environment for all its players. We understand that problem gambling can have serious consequences, and we want to ensure that our players are aware of the risks and take steps to gamble responsibly.

Self-Exclusion

If you feel that your gambling habits are becoming problematic or if you need to take a break from gaming, Gamdom offers self-exclusion for 1, 5, or 8 days. This can be done directly from your account settings page. For longer exclusion periods, please contact our customer support team via email or live chat.

Time-Out/Cool-Off

In addition to self-exclusion, we also offer short-term breaks of 1, 5, or 8 days that can be activated instantly from your account settings. This allows you to take a break from gaming without having to contact our customer support team.

Deposit Limits

You can set voluntary deposit limits through your account settings. We do not impose mandatory limits by default.

Account Closure

If you need to close your account permanently, please contact our customer support team via email or live chat.

Reality Checks and Loss Limits

We encourage players to set their own reality checks and loss limits, but we do not have a built-in feature for this. We recommend that players use online tools such as BeGambleAware or GamCare to help them manage their gambling habits.

Links to Support Organizations

Gamdom provides access to responsible gambling resources and support organizations. You can find links to these organizations in our Help Center, including:

BeGambleAware: A UK-based initiative providing awareness, online tools, and self-help resources for problem gamblers.
GamCare: Offers help, advice, and support services including self-exclusion guidance.
GamStop: A UK-based free self-exclusion service blocking access to all GB-licensed gambling sites for 6 months, 1 year, or 5 years.

Ireland-Specific Resources

While our Help Center does not explicitly list Irish organizations, Irish players have access to:

National Gambling Helpline (Ireland): To be established under GRAI authority with full implementation by mid-2026.
National Gambling Exclusion Register (Ireland): Being developed by GRAI for launch in 2026.

Staying Safe

To stay safe while gaming at Gamdom, we recommend that you:

Set limits on your deposits and losses
Take regular breaks from gaming
Use online tools such as BeGambleAware or GamCare to help manage your gambling habits
Reach out to our customer support team if you need assistance with self-exclusion or account closure

Additional Support

If you are struggling with problem gambling, please do not hesitate to reach out to us. We are here to help and want to ensure that our players have a safe and responsible gaming experience.